Refund Policy
Thank you for shopping with Dadson Enterprises Limited. We strive to provide you with the best possible shopping experience. However, if you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Refunds
- Product Condition: To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
- Timeframe: You have 3 days from the date of delivery to request a refund.
- Proof of Purchase: A valid receipt or proof of purchase is required to process any refund.
2. Non-Refundable Items
- Certain items are exempt from being refunded, such as:
- Gift cards
- Downloadable software products
- Perishable goods (e.g., food, flowers)
- Personal care items (e.g., skincare products, undergarments)
3. Refund Process
- Request a Refund: To initiate a refund, please contact our customer service team at info@dadsonenterprises.com with your order number and reason for the return.
- Return Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
- Refund Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 15 days.
4. Late or Missing Refunds
- If you haven’t received a refund within the specified timeframe, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at info@dadsonenterprises.com.
5. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@dadsonenterprises.com and send your item to LIG 72 A Dr AS Rao Nagar Secunderabad, Telangana, Secunderabad, India, 500062 .
6. Final Sale Items
- Sale items cannot be refunded. Only regular-priced items may be refunded.
7. Contact Information
- For any questions or concerns regarding refunds, please contact us at:
- Email: info@dadsonenterprises.com
- Phone: 8125181611
- Address: LIG 72 A Dr AS Rao Nagar Secunderabad, Telangana, Secunderabad, India, 500062